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Policy Officers' Intensive 2017

Cliftons Brisbane

Hide Section - About the Event
This comprehensive, highly interactive, three-day program is designed for Policy Officers’ who are at different stages in their careers. It is a platform for those who want to grow and develop their careers in the public service whether they are new to public policy or have policy management responsibility within their senior level roles. This integrated program takes a hands-on approach to the complicated world of solving policy problems and will include case studies and practical exercises across a wide range of public policy contexts.
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• Identifying the fundamentals to policy analysis for successful implementation
• Discover different approaches to raising policy issues
• Establish available tools and techniques that will deliver key policy outcomes
• Acquire tips to communicate all stages of the policy process cross-functionally
• Develop effective policy writing communication skills for key policy stakeholders
• Determine the core structure of policy documentation
• Explore successful policy project management, from concept to implementation
• Examine contingency planning and how to effectively mitigate risk
• Recognise the nature of professionalism within the context of a professional public service

Dilemmas, Tools and Frameworks for Policy Analysis and Development

Writing Effective Policy Documents

Introduction to Policy Project Management and Implementation
Hide Section - Who will attend
• Policy Officers
• Policy Analysts/ Developers
• Program Managers/ Administrators
• Stakeholder Engagement Managers
• Compliance Officers
• Branch Managers

04 April 2017

06:30 - 14:30


Module One: Dilemmas, tools and frameworks for policy analysis and development

Policy analysis and development: The fundamentals
A review of contexts for policy analysis and the role of the Policy Officer: 
• The role of policy analysis and obstacles to effective policy 
• Revisiting the stages of policy development 
• The real world: Impediments, interruptions and timing 
• Policy-making models: Cycles, systems and other constructs 
Understanding context, policy issues and responses 
Defining problems and proposing solutions: 
• Identifying policy problems: What is driving change? 
• Identifying existing impediments to change 
• Understanding the context, politics and agendas for a proposed policy
• Reviewing the institutional settings and processes in which policy analysis / development occur
• Policy and political institutions and their role in public policy
• Framing policy issues and developing a theory of change
• Determining the appropriateness of policy approaches
• Wicked problems and policy experimentation 
Developing an evaluative mindset 
• The essential skills and tools for policy analysis 
• Identifying pitfalls and managing risk 
• Using ‘Program Logic’ and ‘Policy Logic’ to map policy trajectories and identify measurable indicators of success at each stage of the policy cycle 
Plotting for success: Collaboration and communication 
Strategies to improve impact and uptake: 
• Combining regulatory, economic and social instruments to achieve a desired outcome 
• Building key relationships and tapping expertise
• Working with service providers and program managers
• Making your case: Communicating policy issues and ideas to achieve a favourable outcome
Carolyn Page - Director
The Clear English Company

05 April 2017

18:30 - 14:30


Module Two: Writing effective policy documents

Principles of effective policy writing and communication
A review of the key process and resources available to Policy Officers:
• The do’s and don’ts: A key overview of effective policy writing
• Identifying the power of plain language when communicating to non-policy stakeholders
• Reaching key stakeholders who are integral to the policy process

Organising information for policy writing
An examination of how to write effective, reader-focussed policy documents:
• Assessing the ongoing process of issues identification and how to succinctly raise concerns
• Stakeholder engagement and consultation

Organising principles for policy documents
This session will explore format options, and provide insight into how to select the most appropriate
document structure, given the context:
• Mapping out the core structure of the policy - What should a policy document look like?
• Establishing the policy context and level of detail
• Identifying policy client demand and ensuring the needs of key stakeholders are met
• Live updating of conditions: Integrating policy decisions and non-decision into an evolving policy

Continuing to build your policy writing capabilities
A review of strategies that effective policy professionals can use to improve their potential:
• Managing and prioritising competing internal and external demands
• Inviting feedback and constructive criticism in order to build upon current tools and techniques
• Success and failure: Learning from the past to benefit policy both present and future
• Identify tools and techniques to improve your professional research and reading skills
• Acquire the ability to both deliver and receive feedback in a professional manner
Susan Garner - Director
Garner Willisson

06 April 2017

06:30 - 14:30


Module Three: Introduction to policy project management and implementation

Complexity and public policy
An examination of the nature of complexity, and the difficulties to working in public policy:
· What is “policy project management” and why is it important?
· What is involved with policy project management?
· Complexity within public policy – understanding the policy space
· Managing for complexity with policy project management
Policy project planning
A discussion of the merits of applying project management techniques within the policy
making process, and demonstrates why this is critical to successful policy implementation:
· Implementing good policy project management throughout the policy cycle
· Success factors
· Managing and sharing information/evidence effectively, effective communication
Risk management
Developing skills to identify and manage risk in projects including:
· Understanding sources of uncertainty and risk to policy development and management
· Working to mitigate risks including adverse or perverse outcomes
· Using evidence to mitigate risks
Beyond planning - Implementation and review
An examination of the actions Policy Officers / Project Managers must take to ensure that policy
project work is undertaken as planned:
· Implementing the plan!
· Good monitoring and evaluation of policy projects
· Controlling the project -managing quality and resources
· Managing internal and external perceptions
· Ethical and professional considerations in public policy
Rob Richards - Director
Carolyn Page
The Clear English Company
Susan Garner
Garner Willisson
Rob Richards
Cliftons Brisbane
Phone: 07 3231 0999
Level 3, 288 Edward Street
Brisbane, QLD
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