Events Search | Liquid Learning Group

The 8th Annual National Records and Information Officers' Forum 2017

Melbourne Convention and Exhibition Centre
21 February 2017 - 22 February 2017

Hide Section - About the Event
Records and Information Management roles are constantly evolving due to technology advances, ongoing development of original frameworks and the emergence of new organisational requirements. Emerging professionals in the field are now required to build new skill sets to find the best approaches for their organisation as a whole. Effective Records and Information Management leaders will learn new techniques for tackling the mass of information that is required for them to securely maintain, record and eventually dispose of.

The 8th Annual National Records and Information Officers’ Forum 2017 will explore current challenges facing professionals and organisations, effective information governance techniques, and transition from paper to digital record keeping. The conference will provide key strategies and tools to address the importance of record keeping and Information Management to executive level leaders. Delegates will hear from knowledgeable and experienced leaders in the field and will walk away with a clear and relevant plan to implement back in the workplace and identify the best methods for them moving forward.

Register team members now to find out why this has grown to become the premier learning and networking event for Records and Information Management professionals in the region.
Hide Section - Explore Points
- Implementing practical strategies for recordkeeping and Information Management

- Learning how to achieve balance between compliant and user-friendly solutions

- Steps moving forward and driving innovation in Records and Information Management

- Facilitating change management, information governance, and RIM digital transition
Hide Section - Who will attend
- Records Management
- Information Management
- Knowledge Management
- IT / IM Systems Management
- EDRMS Projects
- Document Control
- Archives Management
- TRIM Administration
- SharePoint Administration
- Business / IT Services
- IT Change Management
- Consulting and Solution Providers



20 February 2017


09:00 - 16:30


Masterclass

Information Governance and Building an Information Management Framework for Your Organisation

Information Governance delivers the strategies, frameworks, controls and mechanisms that provide for the management of an organisation’s information assets. Traditionally this was often performed under the guise of ‘records management’ or ‘information management’. In 2010, records management re-invented itself as Information Governance. This new model provides a more holistic approach to managing information including strategies and approaches to: lifecycle management; access management; content sensitivity management; workflow; data leakage; management of information across multiple devices and repositories; management of eDiscovery and legal hold; and privacy management.
 
In this workshop session, Sheryl, will show what constitutes an Information Governance Model and how to introduce this, including an Information Management framework, to your organisation. The workshop will cover the following topics:

An Introduction to Information Governance (IG) and the role of an Information Management (IM) Framework
- Understanding the IG model
-  What is the role of an IM Framework as part of the IG model
- Understand the role of IG as part of the broader Corporate Governance world in organisations
- Understand the strategic thinking behind Information Governance and how it can benefit your organisation

Learn about the six components that make up an IM Framework 
- Strategy
- Policy
- Processes
- Toolsets
- Systems
- Resources

The building blocks for creating an IM framework
Within this session delegates will :
-Use the six components to develop outlines for each component that could be used in your organisation
-Discover how to implement an IG/IM Framework in your organisation including establishing and running implementation and change management programs
-Step through the key checklists to follow for building and implementing IG/IM in your organisation
- Create a business case for management to provide for an information management framework
- Learn the elements that should be in an effective business case to enable IG/IM to be delivered to your organisation
- Learn how to construct the business case to ensure buy-in from management
        
 
Sheryl Mapp - Information Governance and Information Management Specialist
Sheryl Mapp


21 February 2017


09:00 - 09:40


Case Study

Leading the change from paper to digital government and to digital record keeping

The majority of businesses and government agencies recognise the advantages of electronic record keeping systems compared to manual data entry and file storage. However, the actual nature of digital record keeping compared to manual is a new learning process of figuring out what works best and considering future steps. Geoff will explain how to not only partake in but drive the change from paper to digital record keeping. Discuss: 
- Moving from paper to digital 
- Understanding the responsibility of the institute 
- The challenges and obstacles digital record keeping brings
Geoff Hinchcliffe - Executive Director of the State Archives and Records Authority of New South Wales and Chair of the Council of Australasian Archives and Records Authorities
Council of Australasian Archives and Records Authorities State Records Authority of New South Wales

09:50 - 10:30


Case Study

Working creatively and smartly on a tight budget: implementing an ECM at USC

New systems, requirements, and objectives are being made mandatory with executive management requiring leaders in records and information management to change their current direction. The University of the Sunshine Coast recently began implementing Objective's enterprise content management system. Sandra will explain the background to this initiative in the context of the University's Information Management Strategy. Topics covered:
- Convincing Executive to fund the project
- Prioritising deliverables
- Learning how to prove value
Sandra Jeffries - Director, Information Services
University of the Sunshine Coast

10:55 - 11:35


Case Study

Managing Legacy Records

Every organisation has a secret, either a rarely visited store room, or more probably located at an off-site storage facility, where there are many archive boxes full of records just waiting for a decision about their fate. Every organisation needs to own this problem and plan to do something about these legacy records. Whether it is 200 boxes or 200,000 boxes you will need a plan of attack, a project plan to determine what records can be kept, what records can be disposed of and what records are needed for current business practice and could be digitised. This case study will examine the challenges facing an organisation with 175 years of legacy records to manage. Discuss:
- Getting started on a legacy records project
- Making a business case to manage legacy records
- Managing legacy records
 
Joanne Boyd - Archives and Records Manager
Supreme Court of Victoria

11:45 - 12:30


Panel

Technological knowledge and skills - What is required in Records and Information Management Today?

Records and Information Management professionals are required to have a more diverse skill set than ever before due to the transition into digital records, cloud services, and overall technology increases. The amount of technology knowledge that is needed to be in a Records or Information Management position is a topic of much debate. This interactive panel session will discuss the importance of this technical knowledge in relation to the ever-evolving space of Records and Information Management. Discuss: 
- The role of technology in Information Management 
- Digital experience needed for Records 
- Finding the balance between Records, ICT and IM
Maria Kalajic - Director, Information Management and Public Data Taskforce
Department of Agriculture and Water Resources
David Bevan - Manager Business Systems and Solutions
City of Salisbury
Anna Torok - Chief Health Information Manager
HCF
Catherine Nicholls - Records Manager
Monash University

11:45 - 12:30


Panel

Does technology have a place in Records and Information Management?

Records and Information Management professionals are required to have a more diverse skill set than ever before due to the transition into digital records, cloud services, and overall technology increases. The amount of technology knowledge that is needed to be in a Records or Information Management position is a topic of much debate. This interactive panel session will discuss the importance of this technical knowledge in relation to the ever-evolving space of Records and Information Management. Discuss: 
- The role of technology in Information Management 
- Digital experience needed for Records 
- Finding the balance between Records, ICT and IM
Roger Fredman - Director - Court Technology
County Court of Victoria

13:35 - 14:15


Case Study

Transforming Healthcare - Lessons from Australia’s first fully digital HIMSS 6 Hospital

On 13th October 2014, Australia’s first fully integrated digital hospital was opened in Hervey Bay. St Stephen’s Hospital was the first hospital to receive HIMSS stage 6 certification in recognition of the electronic medical record maturity and adoption. St Stephen’s Hospital uses 29 Cerner applications, 20 integrated devices and 5 major interfaces to ensure the completeness of the digital medical record. The goal was for St Stephen’s to be ‘Paper light’ and this was achieved with the only paper documents required for signatures, which are scanned immediately into the electronic record. Tricia will share her experience of the project implementation and some insights into workflows for this digital hospital. Discuss: 
- Big-bang go live of a fully digital integrated hospital 
- Integrating devices into the electronic medical record 
- Adoption and engagement of staff in a digital environment
Patricia Liebke - Learning and Change Manager
UnitingCare Health

14:25 - 15:05


Case Study

Open government and open records

Democratic governments support public access to information about what they are doing and how well they are doing it. This is often called ‘open government’ or an ‘open by default’ approach. However, this depends on agencies enabling the public to understand the full range of information they are entitled to access. In this session, Michelle will discuss:
· The Victorian Auditor-General's Office 2015 audit Access to Public Sector Information
· Implications of poor information management on public access to government information
· The steps government needed to improve open access
 
Michelle Tolliday - Manager—Performance Audit
Victorian Auditor-General's Office 

15:30 - 16:10


Case Study

Achieving while under pressure or under resourced

Delivering to the standards and regulations is one thing, and delivering business value is another. So which one do you do? How do you do it when your team are under the pump? With experiences from the Northern Territory, Donald outlines the challenges of developing compliant records organisations in a small regional city. 
· Taking action when you’re not meeting all the standards 
· Focusing on delivery when you’re lean or light-on 
· The role innovation and other IT trends can have on records services
Donald Young - Director Information and Business Systems
Department of Infrastructure, Planning and Logistics


22 February 2017


09:00 - 09:35


Case Study

Records Management – Bringing technology and policy together

As the technology world evolves, records and information management professionals have to equip themselves with new skill sets to keep up with the advancements.However, maintaining policy requirements is still critical in order to achieve best practice with recordkeeping principles and standards. David will discuss how corporate and government agencies have to find a balance between technology and policy. He will highlight: 
- Tips and techniques for finding a balance between technology and policy 
- Why the balance is important 
- Making better use of digital resources
David Fricker - Director-General
National Archives of Australia

09:45 - 10:20


Expert Commentary

Information Governance and building an Information Management Framework for your organisation

Information Governance delivers the strategies, frameworks, controls and mechanisms that provide for the management of an organisation’s information assets. In 2010, records management re-invented itself as Information Governance. This new model provides a more holistic approach to managing information including strategies and approaches to: lifecycle management; access management; content sensitivity management; workflow; data leakage; and privacy management. Sheryl is a senior information management professional with a background in delivering Information Governance to organisations in private and government sectors. Discuss:
- Understanding the IG model
- What is the role of an IM Framework as part of the IG model
- Learning about the 6 components that make up an IM framework
Sheryl Mapp - Information Governance and Information Management Specialist
Sherly Mapp

10:45 - 11:20


Case Study

Achieving and maintaining business engagement

This session will focus on how business engagement was achieved and maintained through the enterprise implementation of a suite of information management systems and tools within one of Australia’s leading oil and gas operators, Woodside Energy Ltd. Strategies for successful change leadership both before and after go live will be shared, as well as lessons learned. Discuss:
· Achieving change readiness for 6000 strong user base with a small change management team
· Sustaining quality engagement before and after go live
· How to understand the impact system change will have in a large and diverse organisation
Suzannah Pember - Manager, Information Management
Woodside Energy

11:30 - 12:15


Panel

Striking the right balance between compliance and friendliness

For leading professionals in records and information management, a particular challenge is creating products that correspond to specific requirements, such as the company's standards, federal requirements, and user-friendly properties. This interactive panel discussion will bring together experts and industry leaders to discuss the current need for finding the balance concerning compliance and user-friendly products and solutions. Discuss: 
- Achieving best practice for requirements 
- The impact of changes to compliance standards 
- Practical components of user-friendly record keeping
Jane Xu - Coordinator Corporate Information
Whitehorse City Council

11:30 - 12:15


Panel

Striking the right balance between compliance and user friendliness

For leading professionals in records and information management, a particular challenge is creating products that correspond to specific requirements, such as the company's standards, federal requirements, and user-friendly properties. This interactive panel discussion will bring together experts and industry leaders to discuss the current need for finding the balance concerning compliance and user-friendly products and solutions. Discuss: 
- Achieving best practice for requirements 
- The impact of changes to compliance standards 
- Practical components of user-friendly record keeping 
Adam Bullock - Information Management & Digitisation Coordinator
Brimbank City Council
Tim Howarth - Manager Information & Communication Services
Clarence Valley Council
Kerri Ricketts - Record Keeping Manager
Goulburn-Murray Water

11:30 - 12:15


Panel

Striking the right balance between compliance and user friendliness

For leading professionals in records and information management, a particular challenge is creating products that correspond to specific requirements, such as the company's standards, federal requirements, and user-friendly properties. This interactive panel discussion will bring together experts and industry leaders to discuss the current need for finding the balance concerning compliance and user-friendly products and solutions. Discuss: 
- Achieving best practice for requirements 
- The impact of changes to compliance standards 
- Practical components of user-friendly record keeping
Anisha James - Digital Information Manager
National Museum of Australia

13:15 - 13:50


Expert Commentary

Records Management for Business Systems – Are you up to it?

Today’s tightly integrated, dynamically changing business systems are much more complex than the familiar model of files and documents. So are the skills needed to assess them for compliance and to identify practical approaches to remediation. Business systems use a wide range of technology platforms and pose technical challenges usually beyond the experience of most records managers. They have also rarely been designed to provide conventional records classification, sentencing and disposal. Kim and Tony will discuss: 
- Record keeping for business systems and their challenges 
- ISO 16175-3-2012 Guidelines and functional requirements for records in business systems by 2020 
- Adding new skill sets to the profession
Tony Burke - Director / Digital Information Strategist and Architect
Sentio Consulting

13:15 - 13:50


Expert Commentary

Records Management for Business Systems – Are you up to it?

Today’s tightly integrated, dynamically changing business systems are much more complex than the familiar model of files and documents. So are the skills needed to assess them for compliance and to identify practical approaches to remediation. Business systems use a wide range of technology platforms and pose technical challenges usually beyond the experience of most records managers. They have also rarely been designed to provide conventional records classification, sentencing and disposal. Kim and Tony will discuss:
- Record keeping for business systems and their challenges
- ISO 16175-3-2012 Guidelines and functional requirements for records in business systems by 2020
- Adding new skill sets to the profession
Kim James - Director and Information / Records Management Architect and Strategist
Sentio Consulting

14:00 - 14:40


Case Study

Increasing end user adoption of an information management system - A practitioner perspective

Well implemented EDRMS systems should rapidly improve  business productivity and team collaboration. This session will cover the four year roll out of a SharePoint based Electronic Document and Records Management System (EDRMS) to a global property company. Chris Mullan has been the Regional Knowledge Manager (APAC) at Goodman for the past 5 years. During this time he has been instrumental in the roll out and adoption of Goodman's Knowledge Management System. He will discuss: 
· Some of the key adoption challenges faced during implementation and how they were overcome 
· Key elements of information governance 
· Change management approaches
Chris Mullan - Regional Knowledge Manager APAC
Goodman Group

14:50 - 15:35


Case Study

Information Governance & RIM – The importance of strategy and leadership

To deliver value in an organisation, it is important to be proactive and effectively influence decision-making impacting RIM.  Executive leaders must recognise the significance of RIM and the value of the information held within the organisation.  Principal of Sibenco Legal & Advisory Susan will explore:
 - Why Information Governance is critical in today’s world of cyber-security attacks, data breaches & big data
- RIM’s role in achieving effective Information Governance
- Key factors for RIM & Information Governance success
Susan Bennett - Principal of Sibenco Legal & Advisory
Cofounder and Director of Information Goverance ANZ

16:00 - 16:30


Roundtable

Moving forward: Records and Information Management

When looking towards the future for records and information Management, it is useful to evaluate and recognise past trends and lessons learned. This session will summarise the principal concepts and views that were discussed throughout the conference. Discuss 
- Overview of key topics 
- Records and Information Mangement evolution
- Future developments for records and information management 
Chris Foley - Director
Foley Business Consulting


23 February 2017


09:00 - 16:30


Masterclass

Essential leadership tools for Information Mangement and ICT leaders

Enhancing leadership skills for Information Management and ICT Professionals 
- How Records, Information Management and ICT is evolving and how do you prepare for future challenges of disruptive change
- The importance of developing strong leadership skills for Records, Information Management and ICT Professionals
- Essential leadership qualities for Records, Information Management and ICT Professionals
- The importance of leading change
- Understanding professional strengths and working together 

Transitioning from an IM specialist to become a strategic business enabler
- Growing beyond technical capabilities to develop analytical, strategic thinking, and problem-solving skills
- Reflecting on your own leadership styles and drawing on your unique strengths
- Building your influence as a Records, Information Management or ICT leader

Developing effective communication skills as a Information Management and ICT leader
- Breaking down complex jargons and processes to communicate effectively with non-IM business peers
- Providing clear direction and strategic goals
- Practical communication strategies to gain management buy-in
- How to demonstrate and present the ROI value of your IM project

Establishing networks and connection for IM and ICT project success
- Identifying and understanding the internal and external stakeholders that you work with in a Records and Information Management environment
- Practical approaches to build better connection, collaboration, and how to facilitate co-creation
Supporting and partnering with others to achieve greater efficiency and productivity
Kate Fuelling - Director
Kate Fuelling Consulting


24 February 2017


09:00 - 16:30


Masterclass

Building and aligning leadership qualities for Information Mangement and ICT professionals

Leading IM and ICT transformation
- Understanding how businesses are evolving and the impact to the existing IM and ICT structures in your organisation
- Aligning your IM and ICT transformation plan with the growing business needs
- Creating and leading an integrated IM and ICT approach – Navigating the common challenges
- How to drive incremental changes that lead to bigger transformation  

Developing skills for change management and leadership
- Leading an IM change project – what is required, what works, what doesn’t, and how to avoid the pitfalls
- Be aware of the risks involved
- Breaking down silos in an IM change management project

You as a change leader and enabler
- Communicating change effectively and in a timely manner
- Practical ways to approach resistance to change
- Managing difficult conversations
- Providing consistent messages around the visions and goals of your IM and ICT transformation plan

Considering factors to creating and delivering seamless user experience
- Users don’t understand systems – Understanding IM and ICT from the users’ perspective
- Embedding continuous improvement in your IM and ICT change project
- Building momentum through your project that facilitates to future change
- Supporting an organisational culture that welcomes innovation and change
Kate Fuelling - Director
Kate Fuelling Consulting
Chris Foley
Director
Foley Business Consulting
Tony Burke
Director / Digital Information Strategist and Architect
Sentio Consulting
Kim James
Director and Information / Records Management Architect and Strategist
Sentio Consulting
Susan Bennett
Principal of Sibenco Legal & Advisory
Cofounder and Director of Information Goverance ANZ
Kate Fuelling
Director
Kate Fuelling Consulting
Joanne Boyd
Archives and Records Manager
Supreme Court of Victoria
Jane Xu
Coordinator Corporate Information
Whitehorse City Council
Michelle Tolliday
Manager—Performance Audit
Victorian Auditor-General's Office 
Maria Kalajic
Director, Information Management and Public Data Taskforce
Department of Agriculture and Water Resources
Kerri Ricketts
Record Keeping Manager
Goulburn-Murray Water
Sheryl Mapp
Information Governance and Information Management Specialist
Sheryl Mapp
Donald Young
Director Information and Business Systems
Department of Infrastructure, Planning and Logistics
Sandra Jeffries
Director, Information Services
University of the Sunshine Coast
Patricia Liebke
Learning and Change Manager
UnitingCare Health
Chris Mullan
Regional Knowledge Manager APAC
Goodman Group
Catherine Nicholls
Records Manager
Monash University
Geoff Hinchcliffe
Executive Director of the State Archives and Records Authority of New South Wales and Chair of the Council of Australasian Archives and Records Authorities
Council of Australasian Archives and Records Authorities State Records Authority of New South Wales
Suzannah Pember
Manager, Information Management
Woodside Energy
Alex Anderson

Grace Information & Records Management
David Fricker
Director-General
National Archives of Australia
David Bevan
Manager Business Systems and Solutions
City of Salisbury
Anisha James
Digital Information Manager
National Museum of Australia
Anna Torok
Chief Health Information Manager
HCF
Tim Howarth
Manager Information & Communication Services
Clarence Valley Council
Adam Bullock
Information Management & Digitisation Coordinator
Brimbank City Council
Roger Fredman
Director - Court Technology
County Court of Victoria
Melbourne Convention and Exhibition Centre
http://mcec.com.au
Phone: (03) 9235 8000
1 Convention Centre Place
South Wharf, VIC
Australia
CONTACT DETAILS
I am attending (leave this unchecked if you are booking on behalf of someone else)

DELEGATE DETAILS
Hide Section - Delegate1