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Policy Officers' Intensive 2016

Cliftons Sydney

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• Identifying the fundamentals to policy analysis for successful implementation
• Discover different approaches to raising policy issues
• Establish available tools and techniques that will deliver key policy outcomes
• Acquire tips to communicate all stages of the policy process cross-functionally
• Develop effective policy writing communication skills for key policy stakeholders
• Determine the core structure of policy documentation
• Explore successful policy project management, from concept to implementation
• Examine contingency planning and how to effectively mitigate risk
• Recognise the nature of professionalism within the context of a professional public service

Dilemmas, Tools and Frameworks for Policy Analysis and Development

Writing Effective Policy Documents

Introduction to Policy Project Management and Implementation
Hide Section - Who will attend
• Policy Officers
• Policy Analysts/ Developers
• Program Managers/ Administrators
• Stakeholder Engagement Managers
• Compliance Officers
• Branch Managers

06 December 2016

08:30 - 16:30


MODULE ONE: Dilemmas, Tools and Frameworks for Policy Analysis and Development

Policy analysis and development: The fundamentals
A review of contexts for policy analysis and the role of the Policy Officer:
• The role of policy analysis and obstacles to effective policy
• Revisiting the stages of policy development
• The real world: Impediments, interruptions and timing
• Policy-making models: Cycles, systems and other constructs
Understanding context, policy issues and responses
Defining problems and proposing solutions:
• Identifying policy problems: What is driving change?
• Identifying existing impediments to change
• Understanding the context, politics and agendas for a proposed policy
• Reviewing the institutional settings and processes in which policy analysis / development occur
• Policy and political institutions and their role in public policy
• Framing policy issues and developing a theory of change
• Determining the appropriateness of policy approaches
• Wicked problems and policy experimentation
Developing an evaluative mindset
• The essential skills and tools for policy analysis
• Identifying pitfalls and managing risk
• Using ‘Program Logic’ and ‘Policy Logic’ to map policy trajectories and identify measurable indicators of success at each stage of the policy cycle
Plotting for success: Collaboration and communication
Strategies to improve impact and uptake:
• Combining regulatory, economic and social instruments to achieve a desired outcome
• Building key relationships and tapping expertise
• Working with service providers and program managers
• Making your case: Communicating policy issues and ideas to achieve a favourable outcome
Carolyn Page - Director
The Clear English Company

07 December 2016

08:30 - 16:30


MODULE TWO: Writing Effective Policy Documents

Principles of effective policy writing and communication
A review of the key process and resources available to Policy Officers:
• The do’s and don’ts: A key overview of effective policy writing
• Identifying the power of plain language when communicating to non-policy stakeholders
• Reaching key stakeholders who are integral to the policy process

Organising information for policy writing
An examination of how to write effective, reader-focussed policy documents:
• Assessing the ongoing process of issues identification and how to succinctly raise concerns
• Stakeholder engagement and consultation

Organising principles for policy documents
This session will explore format options, and provide insight into how to select the most appropriate
document structure, given the context:
• Mapping out the core structure of the policy - What should a policy document look like?
• Establishing the policy context and level of detail
• Identifying policy client demand and ensuring the needs of key stakeholders are met
• Live updating of conditions: Integrating policy decisions and non-decision into an evolving policy

Continuing to build your policy writing capabilities
A review of strategies that effective policy professionals can use to improve their potential:
• Managing and prioritising competing internal and external demands
• Inviting feedback and constructive criticism in order to build upon current tools and techniques
• Success and failure: Learning from the past to benefit policy both present and future
• Identify tools and techniques to improve your professional research and reading skills
• Acquire the ability to both deliver and receive feedback in a professional manner
Susan Garner - Director
Garner Willisson

08 December 2016

08:30 - 16:30


MODULE THREE: Introduction to Policy Project Management and Implementation

Complexity and public policy
An examination of the nature of complexity, and the difficulties to working in public policy:
· What is “policy project management” and why is it important?
· What is involved with policy project management?
· Complexity within public policy – understanding the policy space
· Managing for complexity with policy project management
Policy project planning
A discussion of the merits of applying project management techniques within the policy
making process, and demonstrates why this is critical to successful policy implementation:
· Implementing good policy project management throughout the policy cycle
· Success factors
· Managing and sharing information/evidence effectively, effective communication
Risk management
Developing skills to identify and manage risk in projects including:
· Understanding sources of uncertainty and risk to policy development and management
· Working to mitigate risks including adverse or perverse outcomes
· Using evidence to mitigate risks
Beyond planning - Implementation and review
An examination of the actions Policy Officers / Project Managers must take to ensure that policy
project work is undertaken as planned:
· Implementing the plan!
· Good monitoring and evaluation of policy projects
· Controlling the project -managing quality and resources
· Managing internal and external perceptions
· Ethical and professional considerations in public policy
Rob Richards - Director
Carolyn Page
The Clear English Company
Rob Richards
Susan Garner
Garner Willisson
Cliftons Sydney
Phone: +61 2 9250 0999
Level 13, 60 Margaret St
Sydney, NSW
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